THE CUSTOMER IS AT THE CENTRE OF OUR ACTIVITIES – WITHOUT THE CUSTOMER EVERYTHING WE DO IS FOR NOTHING.
We develop and manufacture products in accordance with the expectations of our customers and consumers.
Through their actions our managers provide role models for our staff. Compliance with statutory requirements is a matter of course for us and we cultivate an atmosphere of openness and trust with external stakeholders. We are committed to the avoidance of environmental pollution.
Sustainability, earnings and growth, product quality and safety, customer and process orientation with minimum resource consumption and optimal environmental protection are key indicators for our objectives. We communicate our corporate objectives to our employees and explain precisely how each individual can help to achieve them. We are only successful as a team.
Managers create reasonable freedom of action. By delegating tasks they encourage personal responsibility and independence.
We pass on information that our staff require immediately and completely.
Managers know and take into account the strengths, skills and development potential of their staff. We communicate our appreciation through the recognition of performance.
We drive innovations forward with the aim of continuously improving our organisation, products and processes. We ask customers, suppliers and staff to put forward ideas with a view to improving our services.
We compare our findings regularly against internal objectives and external requirements. The knowledge gained is evaluated and we use it to constantly improve our systems.
In order to achieve positive results for both parties, we ask our suppliers to actively support us in achieving our quality, environmental and safety objectives.
No cost or time requirement, no competitive advantage or profit target is worth the risk of loss of life or injury of any sort.